Are your software licenses up to date?
Immediate Responses
Immediate assistance via Remote Desktop Support with a turnaround of less than 30 minutes to resolve the issue.
IT Maintenance Services
The IT industry is an ever-evolving domain that introduces technological advancements almost every day. Its benefits range from streamlining business operations to updating maintenance management systems in order to minimise downtime and keep up with the market demands to boot.
As technology further becomes an integral part of business operations—with organisations from across different industries relying on IT infrastructure—the benefits of working with an IT maintenance service company cannot be stressed enough.
IT support and maintenance are essential in ensuring your hardware and software systems are running efficiently in order to boost productivity while lowering the risks of unexpected downtime.
Interesting Statistics About IT Management
One segment of IT maintenance is preventive maintenance, which is an application that helps organisations manage their preventive care of assets. Such assets can be anything from manufacturing equipment, medical equipment, software, and hardware to name a few.
A recent market report revealed that the global preventive maintenance software market is projected to grow exponentially with a CAGR of 10.9% in the forecast period 2020-2025. It is predicted to reach approximately 1.1 billion by 2025, up from the 721 million in 2019.
Discover some other facts about IT management:
In a 2015 survey, when respondents were asked how well established their IT maintenance department is, only 6% said theirs were well established. This figure cites the need for outsourcing IT maintenance management services.
Businesses can save as much as 18% by investing in preventive maintenance. It means every dollar spent on it can save at least 5% on other expenses. Not only that, facilities implementing proper HVAC maintenance can reduce energy consumption by 15-20%.
On average, businesses spend 80% of their time addressing IT maintenance issues rather than preventing them. But, implementing effective maintenance strategies can reduce it by as much as 35-50%.
Regardless of your industry or the kind of business you run, it’s critical to ensure the smooth running of your equipment for continuous operations, without fearing any potential breakdown or significant downtime.
Investing in IT maintenance services is a practical business decision that can benefit you with high returns in the long run.
As a leading IT maintenance company in Singapore, A-ChieveMent Solution (S) provides you with the optimum technical support to keep your systems up to date with progress.
What We Do
Single-Point-of-Contact
A multi-vendor supplier programme, with a wide range of support levels to update your system and resolve issues—all in a single-point-of-contact.
IT Advisory Services
Professional consultation with our board-certified and experienced engineers to help you further understand your IT challenges and business requirements.
Customised Maintenance Plans
A wide range of IT maintenance plans tailored to your IT requirements and budget—from full-fledged IT support to an extension of your in-house IT team.
IT Asset Management
Proper documentation and tracking of hardware/ software IT assets to optimise spending, support lifecycle management, and assist in strategic decision-making.
Preventive Maintenance
Proactive monitoring of your IT infrastructure to minimise risks of downtime and threats to security. We set alerts to notify us of issues so we can take immediate action.
Certified IT Engineers
A team of board-certified engineers, selected through the most stringent assessments and interviews, are available to assist you with your IT needs 24/7.
License & Warranty Management
Assistance in the renewal or updating of licenses and warranties, so you don’t have to worry about an expiring software license and hardware warranties.
IT Preventive & Predictive Maintenance: What’s the Difference?
You may have read IT preventive maintenance a few times but may not be sure how it is different from other practices—predictive maintenance, to name one. Here’s a brief explanation.
The idea behind IT preventive routine maintenance is that by performing regular inspection, repair, and rebuild, you reduce the risks of that equipment failing. Think of it as having your car engine oil changed. While you have it replaced every 10,000 miles, you have your equipment serviced at regular intervals.
Now, whilst preventive maintenance is determined by the average or expected life cycle of the equipment, predictive maintenance is identified based on the condition of an asset. Going back to our car analogy, the latter would involve taking oil samples at regular intervals. But, instead of replacing the oil strictly every 10,000 miles, it will only be done when it’s already degrading beyond a certain point.
Which One is Better?
The impact that an appropriate IT maintenance plan can have on your products, services, and business operations overall is significant. While the two work differently, both are designed to increase the reliability of your assets and significantly reduce the possibilities of downtime.
ust as eating right, exercising, and undergoing checkups all play a role in maintaining good health, both preventive and predictive maintenance can play their part in your IT maintenance program.
The key here is to have a long-term view of your goals and develop a system of techniques that work best for your equipment—and this is where an IT maintenance service company comes in.
As an IT maintenance service provider in Singapore, ACM can help you devise an effective IT maintenance plan which more than giving you access to core features, and will allow you to maximise your resources, reduce downtime, and improve your bottomline.
Why Does Software Require Maintenance
Bug Fixing
Bug fixing involves searching for errors in code and correcting them, without affecting the rest of the functionalities of the software.
Performance Boost
Detecting issues through testing and resolving them to boost system performance as well as preventing suspicious activities such as hacking.
Feature Enhancement
Improvement in features, functionalities, and workflow to ensure that your software is compatible with the ever-changing market environment.
Function Update
Using a software maintenance procedure, the outdated functions are removed and replaced with new developments to ensure they are up to date.
Why Does Software Require Maintenance
Professional System Maintenance
Managing hard drive space, scanning the system for errors, and defragmenting the hard drive on a regular basis can so to keep your system functioning efficiently.
Longer Computer Life
Preventive hardware maintenance can prolong the life of your equipment. This can result in reduced costs, not to mention an improved bottom line.
Reduced Risk of Data Loss
A professional maintenance service is a practical approach to saving your business from unforeseen problems including data loss or hardware damage.
Increased Safety
Conducting routine cleaning and maintenance not only improves the life of your hardware but also detects potential fire hazards such as damaged cords or blocked cooling fans.
Your IT Maintenance Checklist
Is it time for hardware maintenance?
Has your anti-virus software been renewed?
Make sure you’re in control of your IT system.
Stay tuned for software updates and maintenance releases
Software providers constantly release bug fixes, performance enhancements, security improvements, and other updates to keep up with compliance. Have the appropriate updates applied to your systems to maintain optimum levels of security and performance efficiency. Make sure that your virus and spam protections are kept up to date as well.
Monitor System Health
Whether your applications run independently on individual systems or within a shared environment, it’s imperative that they are maintained and consistently monitored. In most cases, there are tools dedicated to each component to ensure that they are always up and running.
Back Up Your System
Aside from tracking purposes, make sure to set up mirroring to reduce, if not completely eliminate the risk of downtime in case the primary source fails or is corrupted. This process basically copies data onto a backup to ensure that there’s no interruption in case of hardware failure and/or natural disasters.
Why Outsource Your IT Maintenance?
The hassle of maintaining your IT systems is the main reason why you should outsource this aspect of your business.
Your IT maintenance service provider can offer you a comprehensive maintenance plan that will take care of all your IT needs from maintaining your IT system to protecting your data from malware and planning your maintenance with a complete checklist, to keeping your business software up-to-date.
The Benefits of IT Maintenance Services
The primary benefits of IT maintenance come down to reliability, efficiency, and maximising of assets.
There’s no denying that overseeing the overall IT maintenance of a facility and its operations is no easy feat. But, with the help of a third-party maintenance provider, you are guaranteed that your assets are in good repair, thus are less likely to break down and you will have less downtime over the course of their lifespan.
A 2015 study further outlined how much improvement is possible by having an IT support and maintenance plan in place.
50% less chance of downtime due to equipment failure
As little as an hour of downtime can cause millions of loss in revenue for a large business. But, because issues are predicted in advance, downtime can be significantly reduced thus, preventing the loss of revenue.
3-5% increased equipment lifespan
Aside from reducing the potential of machine breakdowns, an IT maintenance program can also guarantee optimal operations, while improving the useful life of your equipment. Although initially expensive, this factor makes the IT maintenance cost worthwhile.
Reduced waste
As equipment remains useful for longer, businesses can reduce their impact to the environment by producing less waste and consuming less natural resources. More than improving their bottom line, this initiative can also help meet their social responsibility goals.
10-40% less repair costs
Because IT maintenance is based on a schedule, it is performed before a potential breakdown occurs—which is all the more costly to repair. This cost-saving benefit is further emphasised on predictive maintenance in which tasks are only performed when necessary.
Improved overall operations
Operational downtimes not only impact output but also your employee morale. An IT maintenance program in place can minimise such instances, which has an overall benefit of improving product quality and increased customer satisfaction.
