Will the IT vendor be there for you?
After sales service is one of the crucial reason to convince the customers come back to your services. It is important to know your IT vendor provides the stability and continuity in their workforce so you have a solid relationship upon which you can rely. You are encourage to check out the review of that particular potential vendor through the website like Glassdoor. If the employee 's turnover rate for a particular IT vendor is high, then chances are you will spend a fair amount of time re-making initial connections with reps instead of interacting with someone who knows you and your company very well.