Hi ACM,
Just wanted to say I received excellent service and assistance from Pui Yee.
She was very patient and deserve...
Hi ACM,
Please be informed that your IT support, Miss Yen Yen, has been very helpful and friendly in assisting me to set up my...
Hi Edgar,
Appreciate the prompt assistance with the relevant IP/domain blockings.
Keep up the good work.
Hi ACM,
The issue has been resolved. Thank you for coming all the way down to address this.
I also appreciate that...
Hi ACM,
Thank you very much for finally solving problem. This is 3rd ticket I logged for the same issue. You are the only one...
Hi Terence,
Appreciate your help with the IP/domain blocking from MAS FINTEL (Nov – Dec 2025). Keep up the good work.<...
Hi ACM,
So far, your service is prompt & responsive. Work issues can be settled within the same day remote access. This is good. Ple...
Hello Adino,
Thank you for your patient assistance and understanding, I am able to use the application right now. I will update if...
Dear Adino,
The issue has been solved.
We are very satisfied with Adino’s service. He is patient, professional, and...
Dear Adino,
The issue has been solved.
We are very satisfied with Adino’s service. He is patient, professional, and...
Hi Terence Chong,
No further assistance is required. Thank you to the person who helped me. They were very patient.
Dear ACM Support,
Thank you for the good work done on Karen's computer to connect the Windows Scan to her device.
I...
Hi Terence,
Terence and server team worked for the case in a very professional way, I am very satisfied for the service from ACM.
Hi Terence,
Assistance to resolve this issue was prompt. Terence was friendly and properly communicated what was required of me. Ms. Aguila
Shipbuilding & Marine Engineering
February 2026
Hello,
I would like to compliment Edgar on his patience in dealing with my ticket. He was patient and prompt in attending to my slowness of...
Hi Adino,
Thanks very much for your support and help.
Glad that the issue has been resolved ?.
Hi Terence,
Assistance to resolve this issue was prompt. Terence was friendly and properly communicated what was required of me. Ms Aguila
Shipbuilding & Marine Engineering
January 2026
Hi ACM,
Terence and server team worked for the case in a very professional way, I am very satisfied for the service from ACM.
Hello,
I would like to compliment Edgar on his patience in dealing with my ticket. He was patient and prompt in attending to my slowness of...
Hi Adino,
Thanks very much for your support and help. Glad that the issue has been resolved ?.
Hi Edgar,
Appreciate the prompt and effective resolution to our query. Keep it up.
Thank...
Hi ACM,
Thank you for your great and efficient assistance !
Hi Edgar,
Thank you very much for your professional help, patience and excellent service in solving the problem.
Hi ACM,
Thanks for troubleshooting so promptly. I can access the server now.
Thank you.
Dear Edgar
Thanks a lot for seeing our issue
It has been resolved
Thank you and Best Regards
Hi ACM,
ACM helpdesk and server team staffs work on the issue immediately. The issue was resolved successfully...
Dear Adino,
Your support in working through this printer problem is really commendable. Thank you also to Kevin for...
Dear Terence,
Good Morning. Thank you for checking in.
Network drives are working fine so...
Hi Tzy Long,
I would like to confirm that I now have access to the folder. Thank you sincerely for your support and...
Dear Adino,
Thank you for your prompt action. The label printer is now working properly.
Dear ACM QuickSupport Team,
I would like to express my sincere gratitude to Mr Adino Hee for his exceptional support in...
Dear Adino,
Thank you for your prompt response and also writing a guide note on how to edit PDF to Word to insert signature.
...
Hi Adino,
Appreciate your kind assistance with creating the .pst file and the instructions to open it.
Positive...
Hi Dear person-in-charge,
Adino Hee did a great job not only resolving my issue, but during the problem solving, he pre-anticipated me with...
Hi Adino,
Thank you for your quick response to my email.
I am grateful and satisfied with the assistance provided to diagnose...
Well done, Lydia and ACM, in trouble-shooting and resolving this so quickly!
This will ensure that our volunteers use only their...
Hi ACM,
I truly appreciate the team’s quick assistance and responsiveness during this renovation period. The support has been...
Dear Adino,
We are very satisfied with the work you did on the 2 desktops freeing 100G for Suzanne & 212G for my Desktop!
It...
Hi Lawrence,
Thanks for the fast and efficient service recovery — really appreciate it. You may go ahead and close the...
Hi Support Team,
The email comprised problems has been resolved. Thank you for your immediate response.
Hi ACM,
Thank you for the prompt response.
The software installation request and VPN issue has been resolved. The service was...
Hello,
Thank you so much for your help. The process was easy to understand and the problem got solved relatively efficiently. The...
Hi ACM,
Thank you for your swift response on the folder access issue. We really appreciate how you handle it.
Mr. Yuan
Manufacturing Industry
June 2025
Hi ACM,
Thanks for your assistance. My PC issues are fixed and can work properly.
Hi Helpdesk team ,
You may close this ticket.
I would like to extend my sincere thanks for the outstanding support provided...
To ACM
I am writing to express our sincere appreciation for the exceptional customer service provided by Zheng Yu.
Zheng Yu...
Hi ACM-Yen Yen,
Thank you very much for your help. Your best.
Thank you.
Hi ACM,
Thanks for your support. The stored files we in place and in order.
Hi Edgar
The case has been resolved. Thank you again for all the help to solve the problem. The service was swift $ efficient. I am...
Dear ACM
Many thanks for your speedy assistance.
Greatly appreciate it.
Thanks you and best regards.
Hi Support Team,
The email comprised problems has been resolved. Thank you for your immediate response.
Hi Yen Yen
Thank you coordinating and also the call earlier. It is efficient.
We are able to...
Hi ACM QuickSupport Team
Thanks for prompt support, your services is fast and excellent !
Hi Edgar
Thank you for your prompt assistance.
Very satisfied and please proceed to close ticket.
Hi ACM,
ACM has been our reliable IT maintenance/service provider for several years now. Their prompt and professional actions have...
Dear manager/IC,
The issue was resolved very quickly and very satisfactorily, please give my thanks to those involved, including the...
Hi,
I would like to give my review for ACM technician Yen Yen for being helpful and professional on her job every single time I...
Dear Joel,
This task has been completed promptly. Pleased with your prompt response and service.
Thank you very...
Hi, Yen Yen:
Thanks for your prompt attention, swift action to solve the issue.
Hi ACM,
Thanks, Edgar,
for your responsive action taken throughout.
Hi Steven ,
Thanks you for your prompt and swift service .
Have a nice day .
Hi ACM Team,
I just want to give service feedback for Miss Ho Yen Yen who helped me to get my Authenticator back to use.
Ms Myint Myint
Nongovermental Organizations
February 2025
Hi ACM Team,
Many thanks for the super quick response
Dear Joel,
The issue has been resolved swiftly.
Thank you very much for your excellent support.
Hi ACM,
Issue has been resolved.
Thank you for your quick resolving, rapid reply and excellent service.
Hi ACM,
Helpdesk and Tack Cong work closely with server team, the server issue was resolved shortly at night.
I...
Hi Yen Yen
Thanks for professional assistance. Outlook works well and organized now.
Dear ACM
Many thanks for your speedy assistance.
Greatly appreciate it.
Thanks you and best regards.
Dear Terence,
Thanks for sharing on the email forwarding mode which is available for staff who have left the organization.
Ms Marian
Education Industry
November 2024
Dear ACM,
We would like to express our sincere gratitude to Zheng Yu for his invaluable assistance in completing all our job orders....
Dear Management of ACM,
Below ACM quick support team are fabulous, fast and effective service for them.
Great to work...
Hi Joel
Thank you team for the efficiency for the restoration !
Appreciate it much ! Checked and all good !
Nura
Manufacturing Industries
November 2024
Hi Edgar
The case has been resolved. Thank you again for all the help to solve the problem. The service was swift $ efficient. I am...
Hi Edgar
Appreciate for the fast assistance on resolving the issue.
Thank you.
Hi ACM
Issue resolved, thank you, by a colleague sharing the calendar with me. I understand IT team was unable to find such a calend...
Hi Support Team
I wanted to extend my sincere thanks for your prompt and effective assistance in resolving the recent printer access...
Hi Terence
the interaction with you and the support team has been very positive - the turnaround time for this sensitive matter was...
Hi ACM
The issue has been resolved.
Joel has been extremely helpful.
Have a nice day.
Hi Joel
Thank you for your support throughout. Appreciate it !
Hi Edgar Teo,
Thank you for your assistance and very patient.
Dear Gwen,
Thank you for your kind and immediate attention this morning.
Dear ACM,
Would like to thank the lady whom has resolved the issue and guide me to install the Microsoft authenticator app. She's...
Dear ACM,
We highly appreciate for your help and guidance. Love the fast respond
Thank...
Hi ACM,
Thanks and seems sorted now,
if anything comes up again I will let you know.
Thanks for a good job...
Hi Terence,
Appreciate your time and assistance rendered to me this morning.
I reckon issue...
Hi Yen Yen & team,
Much appreciate Ms Yen Yen great support yesterday.
It seems like subject matter is working well so f...
Hi ACM,
Issue has been resolved.
Thank you for your quick resolving, rapid reply and excellent service.
Hi Joel,
Alls good! Thank you so much for prompt assistance.
Hi Yen Yen,
The query was attended too quickly and resolved fast.
Thank you very much!
Hi ACM,
Thank you for resolved my issues. I was really pleased to have your help.
Dear Edgar,
Thanks for your quick response and assistance. We have no further assistance needed for this matter.
Many...
Hi Steven,
Thank you for your assistance, highly appreciated.
Hi Yen Yen,
Thank you for your prompt and efficient support.
Thank you for your good service!
Hi ACM,
I must give Edgar a good review. He helped me solve the issues so that I can connect back to my server remotely. He was very...
Hi ACM,
Thank you!
I'm satisfied with your service, the email issue was resolved very quickly !
Dear Joel,
The issue has been resolved swiftly.
Thank you very much for your excellent support.
Hi Steven,
Thank you for resolving the issue faced in a prompt and efficient manner.
Appreciate your team's professional...
Hi ACM,
GCMS is up already.
Thank you very much for your prompt action. We are really appreciate it.
<
Hi Joel,
The issue have been resolved. I am very satisfied with your quick response and service. Thanks.
Hi ACM,
Thanks for blocking the spam emails. Ticket closed and thanks for the prompt support! Ms Liyana
Assistant Manager, Nonprofit and Social Services industry
April 2024
Hi Yen Yen,
Thank you very much for you and your team. Our issue have resolved fast.
Hi Weng Wah,
Thanks so much for your super swift action! Have a nice long weekend everyone!
Hi Weng Wah,
Thank you for good arrangement. You and your teams are settinga high standard of service level. The experience so far...
Hi Steven,
Thank you for the prompt response and quick setup of the shared drive and VPN. Everything is working well at...
Hi Joel,
Thank you very much to you and ACM website designer and Software Team, the verified request is completed.
Hi Yen Yen,
The query was attended too quickly and resolved fast.
Thank you very much!
Hi Edgar,
Thank you for your prompt assistance.
It has been a wonderful experience working with ACM team in providing us...
Hi Gwen,
Thank you for solving our IT Problem, you do a very good job.
We have found that ACM Helpdesk System always have...
Hi Steven,
Thank you for your excellent support in fixing my headphone issue.
Hi Edgar,
Thank you for your prompt reply and support in solving the issue of adding external users to the SharePoint site.
Hi ACM,
Your support is greatly appreciated. Thanks for assisting our staff to grant access to Microsoft Power BI.
Hi ACM,
Many thanks to ACM’s support for setting up email accounts for our new staff.
Hi Edgar,
Thank you for your assistance in settling the issue of sending emails via Outlook.
Hi ACM,
Thank you. I’m satisfied with your help in solving the issue of receiving the email from Adobe Acrobat Reader.
Hi Steven,
Overall I’m satisfied with your help in adding user to mailing group. Every time a ticket is raised, I’ll get ACM...
Hi Gwen,
The mentioned issues have been resolved. I was really pleased to get your help.
Hi Joel,
Thank you so much for your prompt assistance on resolving the issue of accessing the printer.
Hi ACM,
Thank you for resolving the issue of adding a user to email group effectively. Appreciate your team’s professional support...
Hi Autumn,
Thanks for your prompt attention and assistance in setting up the printer on a laptop. I’m able to print now in the...
Hi Edgar,
Thank you for your efficient help in transferring our staff’s user account to a new laptop.
Hi Steven,
Thank you for your help in resolving the issue of signing in Microsoft Excel.
Hi ACM,
Appreciate your help and support. My laptop issue has been resolved and I’ve not seen any message prompts again.
Hi Steven,
Thank you for your timely response. I’m able to log in to the assigned VDI machine.
Hi Tack Cong,
I would like to commend your excellent support and efforts given to our company, especially on the server relocation. ...
Hi Weng Wah,
Big thanks for the efficient migration effort. Our E-learning server is up and running in the ACM data center.
Hi Edgar,
Thank you for your timely response and help in resolving the problem of connecting the VDI server.
Hi Terence,
Thank you very much for the fast action on the issue of filtering email accounts.
Hi Joel,
Thank you for your most values assistance in settling the issue of dictation in Microsoft Word.
Hi Steven,
I am satisfied with Steven’s response on disabling VPN user login. The server team and he can resolve the problem in a...
Hi Kelvin,
Thanks for your quick response and efficient support on the issue of receiving emails.
Hi Autumn,
Thanks so much for assisting. Appreciate that you can successfully retrieve my files.
Hi Yen Yen,
Appreciate your support. My Outlook mail from my desktop can finally synchronize to my mobile phone successfully.
Hi Autumn,
Appreciate and thank you for your speedy attention and assistance in solving the unable to download resumes to the deskto...
Hi Edgar,
Thanks for your quick response and assistance on the server issue.
Hi ACM,
Thanks for your assistance. My PC issues are fixed and can work properly.
Hi ACM,
Appreciate the help from you’ll, my Outlook application works well now.
Hi Joel,
Thanks for your support in settling the server issue.
Hi Sebastian,
I would like to say thank you for your helpful and excellent service in finalizing our IT set up.
Hi Yen Yen,
Thank you for the support and solutions provided to solve my issue.
Hi Autumn,
Thanks for the timely support in solving the issue of being unable to add a user to the laptop.
Hi Edgar,
Thank you so much for your help and the details you provided for tackling the issue of going into VPN shared folder.
Hi Yen Yen,
Thank you so much for the timely support to resolve the Outlook crashing issue.
Hi Joel & Autumn,
Thank you very much. I’m able to use Office comfortably now.
Hi Steven,
Thanks and appreciate your assistance on the issue of accessing the file server via VPN.
Hi Yen Yen,
Thank you so much for your kind support. Really appreciate.
Hi Autumn,
I’m truly impressed with how you have managed to take a quick action on the computer virus issue.
Thanks.<...
Hi Autumn,
I’m satisfied with your service which responded quickly. Your assistance was greatly appreciated. Thanks.
Hi ACM,
Thanks for the great customer service and prompt response.
Hi Vincent,
Thank you very much for resolving the laptop printing issue.
Hi Tze Long,
Upon checking, I can now access project files from server. I truly appreciate the assistance.
Hi Yen Yen,
Really appreciated your help on the VPN setup and done the software installation request speedily.
Hi Gwen,
Greatly appreciate and thankful for your time extended to me yesterday and this morning. The MS issue has been resolved. Th...
Hi ACM,
Please convey my appreciation to Yen Yen as she has guided me clear and well to resolve my mobile mail issues speedily.
Hi Joel,
Thank you so much for your constant speedy attention and action. The email issue has been resolved.
Hi ACM,
Would like to compliment Pierre Chan for delivering great assistance and service when he came down to our office. Grateful...
Hi Joel,
Thank you for the help and clarification on the spam email. Grateful for your help. Cheers.
Hi Yen Yen,
Work well, prompt response and done a good job on our software removal and installation request!
Hi ACM,
Would like to thank Joel Chu from ACM Helpdesk for his prompt and efficient action in extending his assistance to address...
Hi ACM,
Thank you for the prompt response.
The software installation request and VPN issue has been resolved. The service...
Hi ACM Support,
Thanks for the software setup and it seems to be working fine. Greatly appreciated your help.
Hi ACM,
I wish to commend Joel Chu from your ACM Quick Support Team.
He has been very patient and efficient to...
Hi ACM,
we would like to show our appreciation to Yen Yen who always help us resolve our IT needs efficiently.
Thank...
Hi David,
Please convey my thanks to your onsite team for helping us reformat the spare computers and update inventory list. And...
Hi Shiau,
I'm immensely appreciative of your help on the new email account creation and again thank you for your assistance.
Hi Alex,
Appreciate your help all these while and your updates throughout the process :)
Thank you for coming down...
Hi ACM,
Please convey my thanks to Yen Yen for the support in solving the issue. Job well done.
Hi Michael,
Thanks Michael for your help.
Response was swift and the login
issue was solved almost immediatel...
Hi Weng Wah,
Thank you very much for the guidance, which I am very appreciative of because you really do understand what we are...
Hi ACM,
Would like to put this in record for an excellent assistance provided by ACM Helpdesk Team member – Ms Yen Yen.
S
Hi ACM,
I like to give a thumbs up and thank you Alex for his support and service of excellence. Alex regularly updated me on the...
Hi ACM,
Really appreciate the patience, promptness, and help attitude from Yen Yen!
Hi Joel
Thank you for your help and prompt action.
The printer issue has been resolved.
Much appreciat...
Hi Gwen,
Thank you for your speedy assistance rendered in this scanner issue.
Hi Yen Yen
Thank you so much for the help and time to test out the activation yesterday. Greatly appreciate.
Also...
Hi Gwen,
Thank you for your speedy assistance rendered in this scanner issue.
Hi Michael,
Thank you for your swift response on the folder access issue. We really appreciate how you handle it.Mr. Yuan
Manufacturing Industry
September 2022
Hi ACM
Would like to extend our appreciation to Dyi Jiunn who was onsite to carry out the Monthly Maintenance Services and setup 1...
Dear Michael
Your colleague, Alvis has been very helpful and patient in resolving this issue. I would like to convey my thanks.
Hi Michael,
Thank you for solving the email issue and I am satisfied that your team always provide a quick response.
Hi Michael,
Thank you for the fast response and help in printer error issues.
Everything is working now.
Tha...
Hi Michael
Thank you for your great job in solving the printer issues.
It is working now.
Greatly appreciat...
Hi Michael,
Thank you for your prompt response and rectified the Windows Button and Search issues in a short span of time. You took...
Hi Alex,
Thank you so much for the regular update and prompt response! Really appreciate such good service support from you and...
Hi Gwen,
I have received the invitation code and managed to get the access card.
Thank you so much for the prompt...
Hi Gwen,
Appreciate and thanks for your time and kind assistance on the new printer installation.
Hi Gwen and Helpdesk Team,
Really appreciate prompt assistance and great job following up on re-enrolment to my new device.
Dear ACM
Really appreciate your engineer’s patience to load the folder, I am able to access my archive files!
Hi ACM Helpdesk,
Appreciated the regular update and prompt response!
Thank you for resolving my Outlook...
Hi ACM,
I would like to thank Weng Wah for his swift and prompt action this morning to resolve a global DNS issue with all our...
Hi ACM,
Michael helped to resolve all problems in our feedbacks and very fast action to solve issues.
Mr. Ariathiran
Investment Management Industry
July 2022
Hi Kelvin,
Thank you for your quick response and assistance for the server backup.
Hi Gwen,
Thank you for your great service and fast response to resolve the email issue.
Hi Michael,
Thank you for your assistance to solve the issue, glad that you even deal with software vendor on behalf of...
Hi Michael,
Thank you so much for the kind assistance and prompt action in resolving the PC storage issue. ...
Hi Yen Yen,
Thanks for your support. The stored files we in place and in order.
Hi Kelvin,
Thanks for your service with fast response. The mailbox storage issue has been resolved.
Hi Kelvin,
Thank you for the prompt response, have verified on the website and the changes to the footer are correct.Ms. Jasmine
Senior Executive, Charitable Organizations & Foundation
June 2022
Hi Support Team,
The email comprised problems has been resolved. Thank you for your immediate response.
Hi Yen Yen,
Thank you for your patience and help this morning! The white screen about fan malfunction issue has been...
ACM has always left us with great satisfaction and has accommodated our requests with great service. Kelvin is well-versed in IT Support and has...
Read More >>Hi Michael,
Thank you very much for your help, we are grateful for your kind assistance in solving all the IT issues we...
Hi Michael,
Appreciate the swift assistance for Sharepoint access request.
Hi Yen Yen,
Thanks a lot for your kind assistance on resolving the PC blue screen issue.
Hi Kelvin,
Thank you very much for your kind assistance on IT setups for our new staffs
Hi ACM
Appreciate the efficiency of your employee, Yen Yen in assistant on files recovery at the file server.
Hi, Kelvin
Thank you for your fast and efficient assistance on the MS Office, printer installation and email setup...
Hi Yen Yen,
Thank you again for your fast and efficient on the TLS test and the issue has been solved.
Hi Kelvin,
Many thanks for your fast and kind assistance on with the domain username and password reset.
Ms. Loh
Freight & Logistics Industry
May 2022
Hi ACM,
Yen Yen is good and fast response on retrieving file from backup
Hi ACM,
Thank you Kelvin for his fast and efficient assistance.
The problem is solved and I can connect to...
Hi Yen Yen,
The outlook issues are resolved now. Much thanks for your help.
Hi ACM,
I appreciate the efficiency of your employee Joel Chu in resolving my issues with immediate support and response...
Hi ACM,
Appreciate and thanks Helpdesk support team for their prompt action. Mailbox issue has been resolved.
Thank you Kelvin for his awesome support! Email archival with ACM are always fast and smooth.
Read More >>I would like to thank you Kelvin for his support and assistance to settle our IT issues. He has been helpful in assisting us and really appreciat...
Read More >>I would like to bring your notice to my pleasant experience with Mr. Kelvin Lim today. I was facing a few technical issues on my outlook. Kelvin...
Read More >>Hi ACM,
Compliment to your engineer. Prompt response and printer set up process was smooth and fuss free.Ms. Shu
Charitable Organizations & Foundation
April 2022
Hi ACM,
Great thank you for the updates and resolved the software crashing issue.
Hi Joel,
Thank you for following up and help on shared folder creation.
Hi Kelvin,
Greatly appreciate your prompt response and assistance on the printer connection setup and software installat...
Hi Joel,
Thank you for following up and help on shared folder creation
Hi Michael,
Greatly appreciated on your assistance for setting up email accounts for our new users.
Hi ACM Team,
Always glad to get your quick responses! Appreciate your help on our website migration.
Hi ACM Team,
Terry is very good, helpful and patience. He even waited and responded after the 2 hours of break time due...
Hi ACM Team,
Thanks ACM QuickSupport Team for quick response and step by step check to find out and resolved the probl...
Hi Weng Wah,
I would like to thank Weng Wah for the prompt service delivered as well as the assistance to follow up with the Dell...
Hi QuickSupport Team,
Thank you very much for the assistance on the connection to OneDrive issue, everything is up and running well...
Hi ACM Team,
Thanks so much for the software installation and assist on the data backup!
Hi Kha Zhun,
Thanks so much for quick response and effort to stop the spam emails.
Hi Kha Zhun,
Thank you very much for the prompt service, the email signature with picture format is resolved.
Hi Michael,
Thanks for your prompt action to help on setting up and resolving our new users desktop login issue.
Dear Jeff,
Thank you for your prompt assistance to solve the VPN connection issue.
PC had been running well...
Hi Jeff,
Much appreciated for the prompt response on the printer set up issue.
Hi Kha Zhun,
Thank you very much for the prompt service, the PC microphone issue has been resolved
Hi ACM Team,
Thanks for your prompt action to arrange engineer to help us on the set up for our new P...
Hi Kelvin,
Thanks for helping. All the software update issue has solved yesterday. Many thanks.
Thank you Kelvin,
Thanks for your prompt action to block and resolve the spam email.
Hi Kailoon,
Thank you very much for resolving the PC boot up issue, changing the graphic card and at the same time help us to update...
Hi Jeff, Thanks for the update and the prompt work to complete our mailbox request.
Read More >>Hi Support Team,
Thank you very much for your prompt response and confirmation. We greatly appreciate your support.
Hi Jeff, Thank you very much for your assistance on my email set up and migration on multiple devices.
Read More >>Hi Jeff,
Appreciate all your help on the printer installation. Thank you!
Dear Support,
Good job. Thank you so much for getting the email issue done
Hi IT Support,
Thanks for the software setup and it seems to be working fine. Greatly appreciated your help.
Dear Weng Wah,
Thanks for your prompt response and professional help on the email issue
Hi Kha Zhun,
Appreciate your prompt response and professional help on the antivirus installation
Dear ACM QuickSupport Team,
Thanks for your prompt response and help on my IT support request and login issue.
Thank you Jeff,
Appreciate your prompt response and help on the PC and VD issue.
Hi Kha Zhun,
Thank you for your prompt response. Laptop had completed update and now should running well. Thanks again...
Hi ACM Team,
Appreciate your help on the laptop reformat and hardware issue.
Thank you
Hi Support Team,
Thank you very much for your help, my issue seems to be resolved now. Highly appreciate your prompt response and...
Good Job Weng Wah,
Would like to thank and encourage Weng Wah to continue in providing attentive services
Thanks Kha Zhun,
Thank you for the advice and helps to identify the suspected phishing email
Dear Support,
Thanks for the guidance. OneDrive share folder issue has been resolved.
Thank you Weng Wah,
The drive is working and able to access now. Thank you for your kind assistance.
Thank you for your support team prompt response. The login VPN issue has been solved and able to access.
Read More >>Dear Support, the laptop camera issue is resolved. Thanks for your prompt response and help.
Read More >>Dear Kha Zhun,
Thank you for your prompt response. The Chinese Language input issue has been solved. Thank you.
Hi Support Team,
Thank you for your quick response and assistance on folder deletion issue.
Thank you Wen kai and Wengwah’s great support. The server back to service now.
Read More >>Hi Kha Zhun,
The login issue is resolved. Thanks for your prompt response and help.
Thank you Kha Zhun for his prompt response.
The copy and paste from server issue has been resolved.
Hi,
Thanks for your help. Appreciate your assistance on printer installation remotely.
Hi, I am pleased to inform you that the VPN is accessible now. Thanks a lot for your help.
Read More >>Hi Team,
Thank you for your prompt help and the hardware storage issues been resolved on my side.
Thanks very much for ACM help.
Read More >>Dear Jeff,
Greatly appreciate your kind assistance in pushing for this earlier availability of your Engineer to assist with our comput...
Dear Support,
Thank you for the follow up. The issue has been resolved.
Hi Kha Zhun
Thanks for your help and you may close this ticket.
Good Work Kha Zhun Always patience 🙂 Kudos!
Read More >>Dear Team, Thanks for the quick assistance. It's working now.
Read More >>Many thanks for the service rendered. The electronic board is good now.
Read More >>Thanks, set up on my phone.
I greatly appreciate all of your assistance, many thanks all.
This is great. Very good service. Thank you.
Read More >>Once again many thanks & appreciative your prompt attention and assistance rendered to me earlier
today.
All is good now...
Thank you for the help and patience 😊.
Read More >>I thank you Hui En for getting the job done promptly.
Read More >>Thank you for your prompt action. ACM team has always been a great help to our company. Your services have been great and excellent.
Please...
Jeff
Thank you very much.
The User could access the drive and work as normal now. You may close the case now.
The issue has been solved and the system works accordingly. Thank you for your support and cooperation.
Read More >>Kha Zhun,
Thank you for your prompt action. Appreciated.
We have resolved the issue. My email is ok now.
Thank you for your support.
Thank you for the assistance.
Issue solved. Printer is working fine now.
Thank you for your reply and support.
We confirmed that this problem is resolved on the current laptop you configured and also...
Thank you for the immediate response.
Read More >>Thank you very much for the support. Verified it functions.
Thank you for your prompt response in resolving our issues. You have been a great help to resolve all of our issues for my organization.
Read More >>Thank you for arranging Kailoon down to rectify the issue. He had been very helpful and patient to resolve this. I am glad that the operations will...
Read More >>Mr Jeff was very prompt and efficient in his service. Very professional. Well done.
Read More >>Thank you Kha Zhun, good job! Appreciate your team's great support in a very fast manner.
Read More >>Thank you for updating the password and the instruction on how to set up the new email account. All have been done, thank you once again.
My computer runs perfectly today! Thank you for your support. Will surely inform you when there’s an issue again
Read More >>Just wanted to say that the ACM QuickSupport Team was wonderfully helpful with installing Microsoft Office, setting up the printer, and answering...
Read More >>All okay. Thank you for your fast action.
Read More >>Jeff is always very prompt and pro-active when he received a queries from us via email. Overall, I am satisfied with the support team because they...
Read More >>Thanks for your prompt action! Noted your email below and we will contact you if we face any issue.
Read More >>I am very happy that the issue has been resolved for now while I will alert you if the problem persists. Your time & patience extended to me since...
Read More >>Thank you for your prompt action.
Read More >>Many thanks for the speedy response in fixing my log in.
Read More >>Resolved! Did a test and works well. Thank you very much for your support. Have a great day ahead.
Read More >>Thank you Hui En for the detailed update. Glad that everything is resolved. Thank you.
Read More >>Well done. I'm able to access into the folder. Thank you very much.
Read More >>Thank you so much for your help, the problem being rectified.
Read More >>Well noted, thank you for your kind assistance. Thank you & have a lovely day.
Read More >>Thank you for the quick response!
Read More >>Thank you for the fast response. We have checked and all the files is there.
Read More >>Thank you for the below. We tested and found the configuration working ok. You can consider the job, properly closed.
Read More >>Thanks for your professional advice. I will take note of that. Have a nice day!
Read More >>Thanks for you further clarification. Really appreciate a general opinion input to us at least we have a good reference guide. That is good enough...
Read More >>Great, Your team are superb.
Read More >>Many thanks for the very prompt response to this urgent request today. I really appreciate it greatly. Yes, your Engineer has just left and it...
Read More >>Many thanks for your kind assistance, which is very well-appreciated. Thank you.
Read More >>Compliments to Joshua. As usual, fast, patience and professional service. Thumb up.
Read More >>Thank you very much for your kind assistance. All devices are working beautifully. I can also reply to this message from my mobile, which has not...
Read More >>At last! Weng Wah thank you so much for your great help and thank you for your patience with me. Greatly Appreciated.
Read More >>I would like to compliment your employees for the brilliant service they have provided us, especially with my last request. Weng Wah, Wen Jun and...
Read More >>Thanks Yee Pin and also the help today. So glad that you were in and solved the firewall problem quickly.
Read More >>Yes the issue seems to be fixed now, thanks for the prompt response.
Read More >>Should be ok now, thank you for your fast help. Will let you know if there is anymore problem. Thank you.
Read More >>Thank you so much for the help and to take the initiative to contact Lenovo. Appreciate that. Await info from Lenovo next week.
Read More >>Thank you for your speedy support! Superb!
Read More >>Quick and responsive action was taken to restore the file. I truly appreciate the prompt action.
Read More >>Thank you for your very careful and patient assistance. Have a nice day.
Read More >>Thank you very much for the prompt support. All good.
Read More >>Thank you very much for your help & support!
Read More >>Many thanks for your speedy assistance. Greatly appreciate it. Thank You and Best Regards.
Read More >>Appreciate your assistance. Thank you and have a good day.
Read More >>Thank you for the follow-up. Noted all details, very clear. You may close this ticket.
Read More >>Thank you for your prompt response. The issue has been solved. Appreciated for your perfect professional service.
Read More >>Finally, supplier able use her email send to me now. Thanks for the support.
Read More >>Thank you for checking that! Our internal team has managed to resolve the issue with vendor as you've mentioned. Thank you again for the hel...
Read More >>Quick and responsive action was taken to restore the file. I truly appreciate the prompt action.
Read More >>Attentive; Detail and Solve with initiative.
Read More >>My feedback is that Yi Fen's service is thumbs UP!
Read More >>Chi Ming is very helpful & patience. Thumb up!
Read More >>Many thanks for your support. I was able to set up the email of MH. You are right, his calendar cannot be synced.Great job!
Read More >>Very good, fast and precise. Like it.
Read More >>(Abstract) Thanks Keng Wee for the prompt services and professional advice. Keep it up Bro! Thanks VV Much! CHEERS!
Read More >>I am writing this letter to thank everyone in your company for the services I have been receiving over the past one year. All your staffs are...
Read More >>Thanks for helping out with issue. Problem solved.
Read More >>Good Job!
Read More >>The few recent supports from Yi Fen and your technical team are superb. I am thankful for their help. A satisfied user.
Read More >>Yifen had provided good quick support service. Thank you very much.
Read More >>I have tried two days and it seems that I can open the zip file now without any problem. Thank you very much for your assistance in this matt...
Read More >>Many thanks for the prompt assistance by you and your team of engineers in rectifying the issues.
Read More >>Yifen was very good and efficient in helping me.
Read More >>Excellent service provided by Andrew. Keep up the good work!
Read More >>Ok and I need Andrew to email me in pointer why my CPU cannot login this morning as my manager request for it. Just a summary of the trouble shoot...
Read More >>We would like to commend Guo Qiang for his excellent work. He is always helpful in any issues that we face, able to come on site fast, very respons...
Read More >>We would like to feedback to you that Guo Qiang from your company did a fantastic job in solving our IT problems. We are very pleased with his...
Read More >>We thought you might like to know that whatever you have done to Mr Chua's laptop, it was good because he no longer experience the issue reported...
Read More >>I would like to take this opportunity to thank you for the examplary service that Achievement Solutions has been providing our school with, since...
Read More >>ACM has been our reliable IT maintenance/service provider for several years now. Their prompt and professional actions have been our uncompromising...
Read More >>A-Chievement* have been my firm's IT Consultants since 2008.
They have been providing e-mail hosting and website services which relieves me...
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