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Computer Not Responding? Ways to Do When It Freezes

Frozen computer screens usually seem to appear at the worst possible time, whether it’s on a personal device or a business laptop. Luckily, when your computer freezes, there are a variety of solutions available to assist you reduce downtime and get back to work as soon as possible. Let’s try the ways below to solve frozen computer issues, which range from a basic restart to more in-depth troubleshooting.

Ways to Fix Frozen Computer Screen

1. Restart Your Frozen Computer
The simplest approach is to try to restart your frozen computer. For Windows devices, press the Control, Alt, and Delete buttons simultaneously to open the Task Manager, then select “restart”. For Mac devices, it can be done by pressing Command, Option, and Escape. If your Windows device is entirely frozen and Ctrl + Alt + Del is not working, conduct a hard reset by holding down the power button until the computer shuts down. Wait for a few seconds before turning on the computer. If the computer still freezes after restarting, try rebooting in safe mode by pressing the F8 button repeatedly.

2. Update Your Computer
If your computer is running slowly or constantly freezing, it might be due to outdated software or uninstalled updates. Go to your computer’s settings and apply any available updates before restarting it. This may be done remotely from a different device if your film employs a Mobile Device Management (MDM) service. For assistance, contact a member of your IT department who is in charge of device administration. Aside from problems with frozen computers, installing updates as they become available is also considered a cybersecurity best practice.

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3. Perform a Malware and Virus Scan
Scan your computer for any infections that may be causing the frozen problem. Scan options are available in the security settings of both Mac and Windows computers, or you may use a free utility. If you’re unclear on how to continue, consult with your IT staff. All firms should have up-to-date antivirus software installed on staff devices and perform frequent scans to uncover issues affecting device performance.

4. Remove Unused Programs
If your computer often freezes, it may be due to a shortage of accessible storage space. Uninstalling apps that you no longer use is one technique to ease the load on your system. Navigate to your computer’s Control Panel and search for “Programs and Features” (Windows) or “Applications” (Mac). Choose the apps you wish to remove, and then follow the on-screen instructions to finish the procedure. If your computer frequently freezes when using a specific software, it may be time to delete it and find a replacement.

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5. Clear the Cache and Temporary Files
Cache and temporary files can build up over time and use important disk space on your computer. Clearing these files, like removing unneeded apps, can enhance device performance and lessen the probability of a frozen computer screen. This step is especially critical if your smartphone freezes or becomes unresponsive when browsing the web.

6. ACM is Here to Help
ACM is well-known for providing highly rated and competent service, and we are confident that we can provide the best computer and IT maintenance solution for you. Our certified engineers are always happy to help!

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A frozen computer screen may appear to be a small inconvenience, but repeated breakdowns may have a major impact on staff productivity and your company’s bottom line. Are you ready to attempt a more efficient approach to IT management? Get in contact with ACM today either via our hotline at 6295 5962 or email us at info@achievement.com.sg!