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What Should You Do if Your Website is Hacked?

Having your website hacked is a common thing. The websites are commonly at risk of get hacked, let’s discuss how the website get hacked and numerous steps which you need to take to eliminate such issues.

Types of Hacking

In general, most websites are hacked in three ways.

1) Website Is Infected with Malware
This is the most common type of hacking and it prevents users from seeing your site via Google search results.
When a visitor uses the Google Chrome browser, a warning appears on the page.

You would not know that a site is infected unless you use Google Chrome as your browser or check your site with Google every day. We recommend that you register your website with Google Search Console so that you can be warned immediately if it is infected.

2) Visitors Are Being Forwarded to Another Website
Redirection is another type of hacking. When users try to access your website, they will be sent to another unrelated third-party site. People utilize this unlawful tactic to increase traffic and publicity for their own websites.

3) Website Display Messages from Hacker or Not Loading
This sort of hacking is even more catastrophic than the previous two types. In this case, it means that the while website has been hacked. Unfortunately, in this situation, there is nothing you can do other than contact your web hosting company for help. Contact your hosting company as soon as you see a hacked notification on your site!

What to Do?

After hacking, your first priority task is to ensure both the security storage of information and the safety of website users. In the case of a successful hacker attack, you may not only receive malicious code from your site, but also lose your user database containing all your contact information and passwords. This allows attackers to spam web resources and receive passwords to clients' social networks and mailboxes.

Here are step-by-step guidelines on what to do if your website has been hacked:

  • 1. Virus-check your own computer or laptop.
  • 2. Install Firewall on your local computer or laptop. Firewall is dramatically minimizing the danger of malware infiltrating your computer or laptop.
  • 3. Get in touch with your web hosting company. Inform the administrators and request them to investigate the hacking.
  • 4. Change all the passwords, including those for mail boxes and FTP.
  • 5. Notify users that the website has been hacked and they need to change their password.
  • 6. Immediately back up all of the files on the server.
  • 7. Examine the code against the .htaccess file. This file can be used by hackers to redirect visitors from your website to a website that contains malicious code.
  • 8. You may need to clear all files on the server. The installed code is so cleverly hidden that you have to erase all files and databases on the server. However, restoring your website requires a backup that you should have done it before.
  • 9. Update your CMS to the latest version.

If your website has been hacked, we recommend that you first contact an expert to remove malware, backdoors and viruses from your servers and secure your website as soon as possible. It is also important to analyze the hacking of the website to identify vulnerabilities in the code and fix them as quickly as possible.

It should also be remembered that very often hackers prefer to reserve a route for further hacking into your web resources after gaining access to your site. Only experts can illuminate such a path. It should also be remembered that very often hackers prefer to reserve a route for further hacking into your web resources after gaining access to your website. Only experts can illuminate such a path.

If you need assistance setting up new products, resolving an alert or looking for a better solution to secure your website, you are in the right place! Please contact us at 6952 5296 or drop us an email at

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