29 Apr, 2019
Does the vendor use the product itself? Most vendors promote their products based upon the promises of reduced costs and increased productivity. If you want to determine whether or not that is actually the case, take a look at their financial reports. Their promises should show up for the vendor company or any other company they might mention as a reference.
If the vendor decided to eat its own dog food, it will have deployed first and (should have) done it best, the positive results should be measurable in its financial results. Vendor CIOs are good people to interview about this, as because they typically don't lie well. You can get a sense of whether the vendor's sales team is just making things up. If it is, avoid the product.