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It Maintenance Services

Computer network support and maintenance services are fundamental for a business's key performance and should be treated as an ongoing exercise as IT is ever evolving. With the proper tools and knowledge it can save your business the expense and disruption of downtime. People often forget how essential IT hardware is to the success of their business, until they are up against a deadline and something critical fails. You may be able to deal with everyday troubleshooting issues. However, what happens when you come across a completely new problem you cannot solve?

By regularly performing IT maintenance services on your computer and engaging a company in Singapore that is trustworthy and reliable, you can ensure that your computer system is up to standard. Companies with well-maintained systems are rewarded with trouble-free computing and fast and efficient responses. A well maintained computer, laptop, network or server is also easier to troubleshoot in the event of a problem. Moreover, regular PC maintenance services also maximize the lifespan of the equipment, thus helping the company cut down on expenditure.

ACM understands that all companies are unique and have individual systems that are personalized to their needs. Hence, ACM adopts the policy of customizing each company's computer support contract to meet their specific needs.

it maintenance singapore

Testimonials

We thought you might like to know that whatever you have done to Mr Chua’s laptop, it was good because he no longer experience the issue reported in the email below. Thank you. Read More

Jessica Kwan

HR manager, Shipping Industry

We would like to feedback to you that Guo Qiang from your company did a fantastic job in solving our IT problems. We are very pleased with his service and hope that he will be the one servicing us permanently in future. Read More

Christine Wong

Manager, Manufacturing Industry

We would like to commend Guo Qiang for his excellent work. He is always helpful in any issues that we face, able to come on site fast, very responsive and efficient. Read More

Nur Hidayah

Leasing Executive, Retail Industry

Ok and I need Andrew to email me in pointer why my CPU cannot login this morning as my manager request for it. Just a summary of the trouble shoot and thanks. My blog per below request in the box for your retention. Keep it up! Read More

Ms Ng

Accounts Executive, Retail Industry

Excellent service provided by Andrew. Keep up the good work! Read More

Administrative Staff

Real Estate Industry

Yifen was very good and efficient in helping me. Read More

Samuel Tan

Info-communications & Media Industry

Many thanks for the prompt assistance by you and your team of engineers in rectifying the issues. Read More

YM Tan

Manager, Logistics Industry

I have tried two days and it seems that I can open the zip file now without any problem. Thank you very much for your assistance in this matter. Read More

Lim Bee Tin

Accounts Manager, Manufacturing Industry

Yifen had provided good quick support service. Thank you very much. Read More

Vanessa Ng

Account Assistant, Manufacturing Industry

The few recent supports from Yi Fen and your technical team are superb. I am thankful for their help. A satisfied user.” Read More

Arthur

Director, Printing Industry

Good Job! Read More

Patricia Lee

Accounts & HR Manager, Industrial and Engineering Industry

Thanks for helping out with issue. Problem solved. Read More

McKenny Chiam

Logistics Industry

…(Abstract) I am writing this letter to thank everyone in your company for the services I have been receiving over the past one year. All your staffs are always readily to handle my IT problems with right attitude and professionalism. Read More

Carol Kuek

Shipping Industry

…(Abstract) Thanks Keng Wee for the prompt services and professional advice. Keep it up Bro! Thanks VV Much! CHEERS!” Read More

Tan Caan

Manufacturing Industry

Very good, fast and precise. Like it. Read More

Diana

Director, Printing Industry

Many thanks for your support. I was able to set up the email of MH. You are right, his calendar cannot be synced. Great job! Read More

Lennie

Secretary, Law & Finance Industry

Chi Ming is very helpful & patience. Thumb up! Read More

Alice Ong

Accounts Manager, Logistics Industry

My feedback is that Yi Fen’s service is thumbs UP! Read More

Ms Ng

Retail Industry

Commending YiFen for providing outstanding IT phone support. Her understanding of the job is awesome! Would like to point out her friendliness and patience is a bonus! Thank you Yifen! Read More

Wei Hao

Education Industry

With our Premium Maintenance Plan, you can expect the following features & benefits:

Immediate Responses

Whenever a problem arises, our team of engineers will be able to offer immediate assistance via Remote Desktop Support. Most of the issues can be solved remotely with a turnaround time of less than 30 minutes. For more complicated issues, our engineers in Singapore will be deployed on-site to resolve the issue and offer computer repair services. After solving the complications, our engineers will continue to monitor the situation to ensure that the same problem does not occur again.

IT Asset Management

We help you to enhance the performance of and achieve optimal life-cycle management of information technology assets. Proper documentation and tracking of hardware/software IT assets assist managers in strategic IT decision making, as well as to manage their IT portfolio effectively in the areas of cost and governance.

Preventive Maintenance

As ACM gets familiar with your network and computer systems, our strategy revolves around constant monitoring and improvement of clients' IT environment in order to minimize compromises to security and maintain system availability.

Single Point-of-Contact

Manage your entire IT project life-cycle and offer a single point-of-contact so you do not have to coordinate with multiple technology partners such as internet service provider, telephone system vendor, mobile communications provider, servers/workstations warranty provider etc.

Certified IT Engineers

Our IT engineers are selected through the most stringent assessments and interview processes thus ensuring reliability and professionalism.


Customized Maintenance Plans

ACM serves organizations of different sizes and strengths; we have a range of IT Maintenance Plans for you to choose from to cater to your IT needs and budget. ACM can fill in the role of an IT department needed in a company or play complimentary roles to an existing in-house IT engineer or department.

License and Warranty Management

Losing a software license or forgetting to renew your update warranty coverage on critical system hardware can be annoying. Remove this variable of your software licenses and hardware warranties with ACM's License and Warranty Management.

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