Whenever a problem arises, our team of engineers will be able to offer immediate assistance via Remote Desktop Support. Most of the issues can be solved remotely with a turnaround time of less than 30 minutes. For more complicated issues, our engineers in Singapore will be deployed on-site to resolve the issue and offer computer repair services. After solving the complications, our engineers will continue to monitor the situation to ensure that the same problem does not occur again.
We help you to enhance the performance of and achieve optimal life-cycle management of information technology assets. Proper documentation and tracking of hardware/software IT assets assist managers in strategic IT decision making, as well as to manage their IT portfolio effectively in the areas of cost and governance.
As ACM gets familiar with your network and computer systems, our strategy revolves around constant monitoring and improvement of clients' IT environment in order to minimize compromises to security and maintain system availability.
Manage your entire IT project life-cycle and offer a single point-of-contact so you do not have to coordinate with multiple technology partners such as internet service provider, telephone system vendor, mobile communications provider, servers/workstations warranty provider etc.
Our IT engineers are selected through the most stringent assessments and interview processes thus ensuring reliability and professionalism.
ACM serves organizations of different sizes and strengths; we have a range of IT Maintenance Plans for you to choose from to cater to your IT needs and budget. ACM can fill in the role of an IT department needed in a company or play complimentary roles to an existing in-house IT engineer or department.
Losing a software license or forgetting to renew your update warranty coverage on critical system hardware can be annoying. Remove this variable of your software licenses and hardware warranties with ACM's License and Warranty Management.