With Our IT Support,

Your Idea and Future Can Become A Reality

Features

Services We Provide

What We Do to Support Your Company?

  • Preventive Maintenance
  • Onsite and Remote Support
  • Network Support and Management
  • Server Support
  • IT Asset Management and Documentation
  • Technology Procurement
  • Backup Strategy and Business Continuity Planning
  • Data Recovery Services

Features

Other Services We Provide

USER SUPPORT


Helpdesk services for IT Infrastructure support



Including:
  • Desktop/Laptops
  • Operating Systems
  • Office Productivity Suites
  • Email & Browser Support
  • Network & Connectivity Issues
  • Software Installation*
IT OUTSOURCING


Your flexible IT resource




Including:
  • Holiday and absentee cover
  • Short-term seasonal demand cover
  • Project and specialist assistance
  • Temporary skills shortage cover
  • Flexible skill set and working hours
  • No impact on your HR or benefits to pay
DISASTER RECOVERY SOLUTIONS
Keeping your systems up and running




Including:
  • Keep your IT Systems Functioning
  • After A Crisis
  • Secure and Fast
  • Minimize Downtime and Data
  • Loss

Protect Your Business!

Maximize Productivity and Uptime with the Support Expertise!

Features

Services You’ll Love

FIX ENGINEERS SUPPORT
Standby 24/7 to Accept Any IT Requests or Issue


Fix Engineers Support is setup so that our team of professional engineers who are experienced with most IT environment and infrastructure to proficiently deal with the common needs or issues that you had to deal with.
● Dedicated engineers who are most familiar with your working environment.
● Perform 24/7 standby to accept any requests or issues you might have.
● Provide not only the best responses time but also the quality customer services to keep your business operation downtime to the bare minimum.

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KEY PERSONNEL SUPPORT
Perform Essential Functions in Your Business


We believe in providing quality service to Key Personnel to ensure business operation concerns are addressed in efficient manner and make sure business process is on the GO.

MULTIPLE SITES SUPPORT
Business IT Support and Help Desk Services


Multiple sites support is provided to maintain and service company with multiple locations/sites.
● Our team of dedicated engineers work closely with our client to he
lp them excel in their business.
● We adopt IT Service Management
● Closely monitor each issues and allocate proper resources to each location.
● Including monthly maintenance and service where our team of engineers not only resolve issues but also improve the operational lifetime of the IT equipment.

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Why

Choose Us

With ACM as your partner your organization will benefit from:
  • Maximum protection for all your platforms
  • A disaster proven infrastructure
  • 24x7 access to our professional team
  • Flexible options to cater to your organization
  • We keep your workplace up to date, safe and fast.


SUPPORT COVERAGE ON-SITE / OFF-SITE HOURS
Our maintenance service includes both on-site and off-site support and range from basic maintenance coverage during normal business hours to 24/7 premium coverage with a 2-hour response time. 24/7 Service & Support hotline is provided to cover any IT related issues after our normal business hours.
Drop Your Enquries Here!